{"id":90731,"date":"2023-07-27T14:32:26","date_gmt":"2023-07-27T14:32:26","guid":{"rendered":"https:\/\/news.veraclinic.net\/our-quality-standards\/"},"modified":"2023-09-25T09:51:24","modified_gmt":"2023-09-25T09:51:24","slug":"unsere-qualitaetsstandards","status":"publish","type":"page","link":"https:\/\/news.veraclinic.net\/de\/unsere-qualitaetsstandards\/","title":{"rendered":"Unsere Qualit\u00e4tsstandards"},"content":{"rendered":"<div class=\"gb-grid-wrapper gb-grid-wrapper-6232a014\">\n<div class=\"gb-grid-column gb-grid-column-141c614b\"><div class=\"gb-container gb-container-141c614b\">\n<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><a href=\"https:\/\/news.veraclinic.net\/de\/unsere-qualitaetsstandards\/\"><time datetime=\"2023-09-25T09:51:24+00:00\">September 25, 2023<\/time><\/a><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-iso-9001-2015-qualitatsmanagement-system\">ISO 9001\/2015 Qualit\u00e4tsmanagement-System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ISO 9001\/2015 Qualit\u00e4tsmanagementsystem; konzentriert sich darauf, zu verhindern, dass unsere Patienten auf eine unangemessene Dienstleistung treffen. Zu diesem Zweck h\u00e4lt das Qualit\u00e4tsmanagementsystem die Dienstleistungseinheiten unter st\u00e4ndiger Kontrolle und minimiert m\u00f6gliche Fehler. Dieses System zielt darauf ab, die Patientenzufriedenheit auf h\u00f6chstem Niveau zu halten, indem es sich selbst kontinuierlich misst und verbessert und m\u00f6gliche Fehler aufdeckt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das Qualit\u00e4tsmanagementsystem nach ISO 9001\/2015, das auf die absolute Zufriedenheit der Patienten und Mitarbeiter abzielt, bietet weiterhin einen Mehrwert f\u00fcr unsere Patienten und Mitarbeiter, indem es sich in die Corporate Identity der Vera Clinic integriert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die Einf\u00fchrung des Managementsystems ISO 9001\/2015 ist ein Indiz daf\u00fcr, dass die Vera Clinic \u00fcber ein Qualit\u00e4tsmanagementsystem verf\u00fcgt, das internationalen Standards entspricht, d.h. nach internationalen Normen arbeitet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Als Ergebnis des Zertifizierungsaudits f\u00fcr das Qualit\u00e4tsmanagementsystem ISO 9001\/2015, das zum ersten Mal im Oktober 2020 stattfand, hat Vera Clinic das Zertifizierungsaudit erfolgreich bestanden und die Zertifizierung f\u00fcr das Qualit\u00e4tsmanagementsystem ISO 9001\/2015 erhalten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bei diesen einmal j\u00e4hrlich durchgef\u00fchrten Audits wurde keine wesentliche Nichtkonformit\u00e4t festgestellt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-iso-10002-kundenzufriedenheits-system\">ISO 10002 Kundenzufriedenheits-System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Um die Zufriedenheit unserer Patienten auf h\u00f6chstem Niveau zu halten und die L\u00f6sung von Patientenbeschwerden zur richtigen Zeit mit der richtigen Methode und durch die richtigen Personen zu gew\u00e4hrleisten, ist das ISO 10002-System ein integraler Bestandteil des ISO 9001-Qualit\u00e4tsmanagementsystems unseres Krankenhauses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dieses etablierte System erm\u00f6glicht es uns, Trends zu erkennen, Ursachen f\u00fcr Beschwerden zu beseitigen und die Dienstleistungen unseres Krankenhauses zu verbessern, indem wir einen einheitlichen Ansatz f\u00fcr die Behandlung von Patientenanfragen bieten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unser Krankenhaus, dass das internationale Zertifizierungsaudit systematisch jedes Jahr besteht, hat das Zertifikat ISO 10002 Kundenzufriedenheits management system.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-df73ed07\"><div class=\"gb-container gb-container-df73ed07 contact-sticky\">\n\n<h4 class=\"gb-headline gb-headline-1c092c04 gb-headline-text\"><strong>Holen Sie sich eine kostenlose Beratung<\/strong><\/h4>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f91328-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/90731#wpcf7-f91328-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" 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